Carol H Gilbert Consulting is currently holding in-person classes. Class sizes are limited, and the use of a face covering is required during the class. Some activities have been eliminated or modified to avoid contact and extended interaction with other students. We are taking reservations for on-site classes. If you have several people in need of certification, please contact us for additional information.
Take a few minutes to pull out and read your staff job descriptions. The job description should identify basic tasks team members are to complete, meet ADA work requirements, and identify any specific skills. Next read it again, what does the job description tell the staff member about their role in providing excellent customer service? […]
We are often asked, “Is the cost of training is worth the investment of staff time and money?” Making the decision to train your staff is an important decision. Adult learners want to know why they are being trained and on what topic. Training should be something you provide to […]
The Healthy, Hunger-Free Kids Act required USDA to establish Professional Standards for School Nutrition professionals. The final regulation was posted on March 2, 2015, in the Federal Register. The regulation provides requirement criteria to be used by the School Food Authority when filling the position of the SFS Director. Hiring a […]
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