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Carol H Gilbert Consulting is currently holding in-person classes. Class sizes are limited, and the use of a face covering is required during the class. Some activities have been eliminated or modified to avoid contact and extended interaction with other students. We are taking reservations for on-site classes. If you have several people in need of certification, please contact us for additional information.

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Plant The Seeds... Watch Them Grow!

Why Carol H Gilbert

Carol H. Gilbert Consulting is known for its innovative and FUN trainings. We understand that every client has their own personality with their own specific needs. We specialize in customized trainings that meet those needs. From classrooms of ten to convention halls of hundreds, Carol H. Gilbert Consulting will work with you to ensure a successful training program.

Our Catalog of Training

Download our catalog of trainings – and schedule your hours according to your needs.

Customize For Your Needs

The topics below are able to be modified in course time and focus to fit the n…..

Testimony

It was awesome!

Training Essentials

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Nutrition Training

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Operations Training

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Administrative Training

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Communication and Marketing Training

The difficulty in maintaining a positive attitude day-in, day-out impacts work performance and interaction with customers. Staying Jazzed refocuses staff to remember that laughter really is the best measure for effective customer service! Staff will leave the training with a smile on their face and new ways to stay energized and focused on providing excellent customer service.

Customer Service Training

Building your sales base of customers from occasional purchasers to loyal customers is key to your business. Learn how to incorporate customer and generational preferences into your program can help improve the bottom line. Learn how promotions and activities in the cafeteria increase participation and lead to repeat business.